Case Study

Building Commercial Excellence:
Placing BDO Australia’s New Commercial Leader

At Pacific Talent Partners, we have extensive experience in helping organisations reshape their leadership teams to drive growth and improve commercial outcomes. Our recent collaboration with BDO Australia demonstrates this expertise.

CHALLENGE

Creating and Filling a Strategic Commercial Role

With their Chief Marketing Officer approaching retirement, BDO Australia sought to evolve their commercial leadership to better support revenue growth and client engagement. The firm created a new Chief Client Officer role to lead their commercial function, supporting partners in go-to-market strategies, business development, and upskilling their teams. The ideal candidate needed strong commercial acumen, the ability to influence partner behaviours, and the capability to embed a more commercially balanced approach across the organisation.

OUR SOLUTION

Role Redesign and Targeted Executive Search

Pacific Talent Partners worked closely with BDO Australia to design the new Chief Client Officer role, ensuring it aligned with the firm’s commercial strategy and partner growth objectives.

We then conducted a comprehensive executive search, identifying candidates with the right blend of commercial leadership, client management expertise, and professional services experience. After a rigorous selection process, we successfully placed a high-calibre executive to lead the commercial function and drive long-term growth.

OUTCOME

A Stronger, Commercially Aligned Leadership Team

The newly appointed Chief Client Officer has immediately begun reshaping BDO Australia’s commercial approach, supporting partners to execute go-to-market strategies more effectively and upskill their teams. The appointment strengthened the leadership function and created a more commercially balanced organisation, ready to capitalise on growth opportunities.

IMPACT

Driving Commercial Capability and Partner Support

This strategic placement demonstrates the value of targeted executive search combined with role redesign. By creating and filling this key leadership role, BDO Australia is now better positioned to drive business development, enhance client engagement, and deliver sustained growth across its client base.

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